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About Us
Our story
ZOOD (ZOOD Pay & ZOOD Mall) is a digital lending platform that drives financial inclusion by providing innovative and accessible financial solutions to over 300 million individuals and SMEs in Pakistan, Iraq, Uzbekistan, and Lebanon. Headquartered in Switzerland, ZOOD (ZOOD Pay & ZOOD Mall) has ten offices serving over 10 million users across its fast-growing FinTech emerging markets. The company provides a holistic ecosystem encompassing FinTech (ZOOD Pay), E-commerce (ZOOD Mall), and E-logistics services (ZOOD Ship), with lending at the core of its operations.
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10 million+
Users
7 million+
Products
4
Countries
600+
Employees
30,000+
Merchants
Our Mission and Vision
We aim to positively impact the lives of people by providing the underbanked with democratized access to easy, affordable, and reliable financial solutions for their day-to-day lives. We envision a world where financial inclusion is a reality for all, not a privilege for few. By empowering the underbanked with equitable, affordable, and trustworthy financial tools for everyday life, we strive to ignite positive change and foster a future where everyone has the freedom to thrive.
The ZOOD Ecosystem
Your digital lending platform
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The one-stop shop for lending solutions, offering consumers 4 interest-free installments and up to 12 interest-bearing options for shopping online and in-stores, as well as monthly inventory financing and warehousing services for SMEs.
The Middle East and Central Asia fastest-growing mobile-only shopping app with an extensive cross-border, local product range, installment payment options, and free delivery.
Hassle-free and comprehensive range of logistics services provided by Fargo parcel services, including fulfillment, consolidation, and last-mile delivery to customers' homes or through ZOOD Box Smart Lockers and convenient pick-up points.
Board of Directors
Experienced in fast-growing, innovative E-commerce and FinTech solutions
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Humza Hussain
COO & Executive Director
Kanwer Anwer Saeed
Independent Director
Corporate Information
More information about the company
Company Information
Name: Tez Financial Services Limited
Status: Public Unlisted Company
Registration Number: 0059517
Date of Registration: 8 March 2018
National Tax Number: 3186083-4
Other Information
Auditors: BDO Ebrahim & Co.
Legal Advisors: Ahmer Bilal Soofi & Co.
Industry Association: Pakistan FinTech Network
License Information
Type: Non Bank Micro Finance Company
Number: SC/NBFC-173/TFSL/2021/08
Date of Issuance: 25 October 2021
Contact Information
Email: support.pk@zoodpay.com
Phone Number: 042-111-839-839
Registered Address: 1st Floor, Plot No. 8 & 9, Mai Kolachi Bypass, Intelligence Colony, Karachi
Share Holding Pattern
Corporate: 100.00%
Individuals: 0.00%
Important Notice for Customers
ZOOD will always contact you from the company's designated phone numbers: 042-32155188, 042-38329614, 042-32153093, and 042-32153094. We can also reach you through In-App chat or our designated email address: support.pk@zoodpay.com.
If you get a call from any other number, please let us know immediately through the In-App chat or via email at support.pk@zoodpay.com, and refrain from engaging with such individuals.
FAQ
Here you can find all the material you need to know about ZOOD. Please select the section you wish to explore.
Last Updated On: 13th June 2024
In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained by the SECP